6 May 19

Improve staff performance by curbing commuter stress

One way to improve staff performance is by reducing worker stress, something that can be hard to do with some of the commuting nightmares they face in large cities.

Although this occurs around the world, among the worst cities to drive through in Latin America are São Paulo, Bogota, Santiago, Lima and Rio de Janeiro, especially with the latter's surrounding mountains which makes traffic management quite difficult.

Nevertheless, the title holder of most congested city in the region could likely be Mexico City where cars can be seen on streets practically 24 hours a day.

To reduce traffic congestion, governments commonly work hand in hand with the private sector to provide public transit solutions. Among them are public-private partnerships (PPP) to build and operate subway, light rail transit (LRT), and bus rapid transit (BRT) systems. 
The latter, which may not be familiar to some, contemplates bus fleets operating in dedicated bus lanes. Passengers pay for their ride before they get on buses to help streamline operations even further.

The first such system started in the Brazilian city of Curitiba (Parana state) in 1974 and since then, systems have been deployed in major cities such as São Paulo, Bogota, Mexico City, and more.

A mass transit PPP, however, is just one way the private sector can contribute to easing the headaches of commuters. Besides companies implementing their own internal mobility solutions, a number of startups have been introducing last-mile mobility solutions in dense urban areas (e.g. mobile app-based bike-sharing and e-scooter sharing systems).

Yellow bike and Grin e-scooter sharing services merge in 2019 to create Grow Mobility (Source: Exame)

It is projects like these that help to keep commuters happy and even reduce employee turnover. In the end, this not only contributes to better company performance but also to the overall productivity throughout cities.   

Authored by: Daniel Bland