Case Study, Enel Brasil: Maximizing corporate fleet, mobility
Enel Brasil, formerly known as Eletropaulo, is not only the largest privately-owned electricity company in Brazil but a multinational renewable solutions firm which serves 71 million customers in 34 countries with the support of approximately 70,000 employees.
Find out more about fleet management in Brazil in the dedicated country-deep dive session, recorded at the 2021 Global Fleet Conference.
In this Case Study, we will be focusing on Brazil with the support of Eduardo Bortotti who is Head of Facilities Management in the country. Mr. Bortotti oversees the fleet and mobility operations for some 3,220 vehicles as well as general services. He is also a member of the Fleet LatAm Business Networking Group.
Head of Facilities Management & Corporate Mobility
Number of Countries under responsibility
one - Brazil (34 worldwide)
Number of Employees under responsibility
10,000 - Brazil (70,000 worldwide)
Number of Vehicles
3,223 - Brazil (no exact data worldwide)
Challenges & Solutions
For Enel, dealing with the many variabilities in mobility demands among the company’s departments is a real challenge today. To achieve the most efficient fleet, it needs top notch management and that includes technology, without a doubt, according to Mr. Bortotti. For instance, “using telematics to detect the amount of idled fleet the company faces is essential,” he says.
Data Management is another challenge as the volume of information the company manages is huge. The platforms it uses consolidates this data by way of Business Intelligence (BI) tools and management dashboards that helps facilitate integration. The company also has inhouse BI analysts and data scientist to support.
“Another challenge is that our fleet management department has no international organization and is managed by regions. I have been trying to set up an internal group to discuss this topic so that we can exchange best practices internationally,” Mr. Bortolli told Fleet LatAm (Latin America arm of Global Fleet).
Another crucial piece of the puzzle is the need for ride-sharing. It is quite common to see two or more employees needing to make very similar trips so why not hop in the same car, the executive says, explaining that this is not a very common practice in the corporate world.
Dealing with idled fleet
Due to pressure from the company’s top management regarding its idled fleet, the firm decided to maximize the use of vehicles which were previously offered to users individually.
Fleet drivers using standard vehicles now use a mobile app to detail their trip routes before leaving the office. To meet demands in the most efficient way, the mobile app calculates the best transportation mode to use.
The mobile app automatically shares similar trips by bringing users together to use the same mode of transportation whenever possible. The tool has a chat feature so that workers can set their trips up collectively.
Working hand-in-hand with our telematics system, the mobile app is integrated with several modes of transportation, all of which involves mobility partners.
Partners are key
“The development of partnerships has been key to the success of our tool. Among the transportation mode partners we have is Cabify and 99 for ride-hailing, Wappa for Taxi, and Movida for rent-a-car,” says Mr. Bortotti.
Moreover, Creara is Enel’s telematics partner, a fundamental part of integrating technologies as it creates intuitive tools and provides better experiences for its collaborators.
Last but not least, the executive pointed out the company’s partnership with startup Mobicity which was the key collaborator that brought this mobile app to life. It is now being used by several companies.
Today, approximately 18% of the company’s trips are shared, and the firm has experienced a 35% drop in idleness. As for the size of Enel’s fleet, it has been reduced by 27 vehicles and it should be cut by another 100 or more once the COVID-19 pandemic is over.
For now, more cars are needed in wake of the health crisis. Drivers are bringing their cars home as it is a safer option for those still needing to work in the field or at the office.
Finally, in terms of cost savings, the company boast savings of more than 1.7 million reais (US$336,000) from 1Q20 to 1Q21, according to the executive. On average, Enel sees that their program pays off in less than six months-time.